“We all have times when our fear of the unknown or a lack of understanding of a situation causes us to freeze up and not act with confidence. In this video, Derek Gaunt discusses the Laws of Negotiation Gravity, why…
Tag: The Black Swan Group
Don’t Be Afraid To Get It Wrong | Price Negotiation | Brandon Voss
“What we learn from loss is something we can never obtain from wins. In this video, Brandon Voss talks about the Ackerman model and shares the importance of acknowledging and accepting your mistakes as huge parts of the negotiation learning…
Deliver Bad News Effectively With Accusation Audits | Troy Smith
“When you’re going to share bad news, set it up with an Accusations Audit. Troy Smith shares a personal example of how he was able to lower the price of a home improvement project by using an Accusations Audit.“ In this video,…