“Embarrassment is that feeling when you’ve made a mistake, or said something wrong. However, we can use that mistake to create an instant bond with someone. In this video, Chris Voss shares how intentionally being wrong can create a satisfying…
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The WORST Phrases To Hear in a Price Negotiation | 3 Ways to Respond | Brandon Voss
“A big part of buying a product or service is learning how to negotiate the price. Brandon Voss shares two phrases that you should avoid during a price negotiation and how to respond if these phrases come your way.“ In this video,…
How To Use Tone of Voice To Approach Employee Mistakes | Negotiation Tactics | Chris Voss
“Tone of voice is one of the most important lessons to master when negotiating with others. Accusatory tones and downward inflections are more likely to elicit a negative emotion from your counterpart. An upward inflection, however, is more approachable and…