“When you feel someone is holding back a lot of information, you can use Dynamic Silence and an Accusation Audit to loosen them up to share more information. In this video, a Black Swan student shares a personal story on…
Tag: The Black Swan Group
Respond to Assertive Clients Using THIS Negotiation Tactic | Derek Gaunt
“Asking Labels allow us to attach tentative descriptors to the dynamics, emotions, and circumstances that the other side is implying. Keep in mind that Asking Labels are delivered with an upward inflection at the end. In this video, a Black…
Turn YOUR Anxiety Into Confidence | Negotiation Skills | Derek Gaunt
“We all have times when our fear of the unknown or a lack of understanding of a situation causes us to freeze up and not act with confidence. In this video, Derek Gaunt discusses the Laws of Negotiation Gravity, why…