“I am now the person who gets to choose my attitude today. I am now the person who expects myself to follow a higher standard and to follow through.” Leading motivational expert, marketing trainer and #1 New York Times bestselling…
Tag: Personal Development
Negotiation Tactics: What vs Why Questions | Derek Gaunt
“The defensive reaction to “why” questions is something that we discovered within the hostage negotiation world but has proven to be true in both business and personal communication. Simply put, “why” questions may cause defensiveness on the other side. In…
3 Keys to Dealing With a Cut-Throat Negotiator | Derek Gaunt
“Cut-throat negotiators are predators—just like international kidnappers and terrorists. They aim to identify your weaknesses and then exploit them. In this video, Derek Gaunt shares the 3 ways to respond to a cut-throat using deference, Tactical Empathy and mastering “no.“ In…