“Dave Albano, one of our ELITE Coaches, goes over the first level of the Customer Value Journey. In this video Dave explains the “Aware,” “Engage,” and “Subscribe” levels of the CVJ like you’ve never heard it before. Dave’s unique outlook…
Tag: Internet Marketing
Negotiation Tactics: What vs Why Questions | Derek Gaunt
“The defensive reaction to “why” questions is something that we discovered within the hostage negotiation world but has proven to be true in both business and personal communication. Simply put, “why” questions may cause defensiveness on the other side. In…
3 Keys to Dealing With a Cut-Throat Negotiator | Derek Gaunt
“Cut-throat negotiators are predators—just like international kidnappers and terrorists. They aim to identify your weaknesses and then exploit them. In this video, Derek Gaunt shares the 3 ways to respond to a cut-throat using deference, Tactical Empathy and mastering “no.“ In…