“Derek Gaunt shares how to politely interrupt your counterpart to clarify a point using no-oriented questions.“ In this video, world renowned negotiator, Chris Voss team member, Derek Gaunt talks about: How to Interrupt to Ask for Clarification | Negotiation Tactics | Derek…
“When you are under incredible stress, would you rather respond with a logical response, or let your emotions take over? How about when you are being verbally attacked? In this video, Troy Smith and Brandon Voss dive into the neuroscience…
“When you feel someone is holding back a lot of information, you can use Dynamic Silence and an Accusation Audit to loosen them up to share more information. In this video, a Black Swan student shares a personal story on…