“What we learn from loss is something we can never obtain from wins. In this video, Brandon Voss talks about the Ackerman model and shares the importance of acknowledging and accepting your mistakes as huge parts of the negotiation learning…
Tag: The Black Swan Group
Deliver Bad News Effectively With Accusation Audits | Troy Smith
“When you’re going to share bad news, set it up with an Accusations Audit. Troy Smith shares a personal example of how he was able to lower the price of a home improvement project by using an Accusations Audit.“ In this video,…
#1 Way To BEGIN and END Every Negotiation | Build Rapport & Trust With Clients | Derek Gaunt
“A Summary™ is exactly what it sounds like: a recap of the entire conversation up to that point. When you deliver a Summary the right way, the other side has no choice but to respond with the two magic words negotiators should…