“Controlling emotions when you’re dealing with difficult personalities can be more than difficult–it can feel impossible. Using the Black Swan method of negotiating, Coach Don Fieselman gives practical and simple ways you can navigate difficult coworkers: improving your listening, staying…
“Coach Don Fieselman gives the 2 things beginner negotiators should be focusing on to grow their skills: apologies and low-stakes practice. By apologizing, you can show humility, responsibility, and respect–essential and vital attributes to building long-term rapport.” In this video, world…
Are you failing to empathize? In this video, world renowned negotiator, Chris Voss team member, Derek Gaunt talks about: How Failing to Empathize Can Cost You Thousands of Dollars (And Other Deal Killers That Cost You) Chris Voss team member, Derek…