“When you’re going to share bad news, set it up with an Accusations Audit. Troy Smith shares a personal example of how he was able to lower the price of a home improvement project by using an Accusations Audit.“ In this video,…
Category: Professional Development
Challenge Yourself to Become Better
“This is a year for you to challenge yourself and not get discouraged, adopt the learning mindset, be in growth mode — and when you do that, it’s different. There’s pop, there’s energy, there’s aliveness, there’s an edge to our…
#1 Way To BEGIN and END Every Negotiation | Build Rapport & Trust With Clients | Derek Gaunt
“A Summary™ is exactly what it sounds like: a recap of the entire conversation up to that point. When you deliver a Summary the right way, the other side has no choice but to respond with the two magic words negotiators should…