How To Use Tone of Voice To Approach Employee Mistakes | Negotiation Tactics | Chris Voss

How To Use Tone of Voice To Approach Employee Mistakes | Negotiation Tactics | Chris Voss

“Tone of voice is one of the most important lessons to master when negotiating with others. Accusatory tones and downward inflections are more likely to elicit a negative emotion from your counterpart. An upward inflection, however, is more approachable and…

How to Integrate Your Wins

How to Integrate Your Wins

“Allow the gates to lift and the water of gratitude to rush in. Take a moment next to the stream to allow that to happen.” Leading motivational expert, marketing trainer and #1 New York Times bestselling author, Brendon Burchard released a video recently…

Top 10 Powerful Negotiation Bullets | Black Swan Method | Chris Voss

Top 10 Powerful Negotiation Bullets | Black Swan Method | Chris Voss

“The Black Swan Method is a proven, accelerated approach to having an effective communication strategy for negotiations. These 10 negotiation bullets have been tested, used, and proven in some of the highest stakes negotiations on the planet – hostage negotiations.…