“The defensive reaction to “why” questions is something that we discovered within the hostage negotiation world but has proven to be true in both business and personal communication. Simply put, “why” questions may cause defensiveness on the other side. In…
“Cut-throat negotiators are predators—just like international kidnappers and terrorists. They aim to identify your weaknesses and then exploit them. In this video, Derek Gaunt shares the 3 ways to respond to a cut-throat using deference, Tactical Empathy and mastering “no.“ In…
“The first big gate of personal development that I believe everybody goes through in their own journey to maturity, happiness, fulfillment, aliveness, connection with others, ultimate life satisfaction — that first gate is awareness.” Leading motivational expert, marketing trainer and #1 New…